The Solid Co., Ltd. - Privacy Policy

The Solid Co., Ltd. (hereinafter referred to as the "Company") values the personal information of users
and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

Through this Privacy Policy, the Company informs users of how their personal information is used and processed,
and what measures are being taken to protect such information.

If the Company revises this Privacy Policy, it will notify users via website announcements (or individual notices).

■ Personal Information Collected
The Company collects the following personal information for inquiries, service applications, and related purposes.
ο Items collected: Name, contact number, e-mail address

■ Purpose of Collection and Use of Personal Information
The Company uses the collected personal information for the following purposes:
ο Execution of contracts related to service provision and settlement of fees arising from service provision
- Provision of content, shipment of goods or billing documents, etc.
ο Marketing and advertising
- Development and specialization of new services (products), delivery of promotional information such as events, analysis of access frequency, and statistics on service usage by customers

■ Retention and Use Period of Personal Information
In principle, once the purpose of collection and use of personal information has been fulfilled, the Company will promptly destroy the relevant information.
However, if it is necessary to retain information in accordance with relevant laws and regulations, the Company will store customer information for a period specified by such laws, as follows:
Items retained: Name, contact number, e-mail address
Legal basis: Act on the Consumer Protection in Electronic Commerce, etc.
Retention period: 5 years
Records on display/advertisement: 6 months (Act on the Consumer Protection in Electronic Commerce, etc.)
Records on contracts or withdrawal of offers: 5 years (Act on the Consumer Protection in Electronic Commerce, etc.)
Records on payment and supply of goods, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce, etc.)
Records on consumer complaints or dispute handling: 3 years (Act on the Consumer Protection in Electronic Commerce, etc.)
Records on collection/processing and use of credit information: 3 years (Act on the Use and Protection of Credit Information)

■ Procedures and Methods of Destruction of Personal Information
In principle, once the purpose of collection and use of personal information has been fulfilled, the Company will promptly destroy the relevant information.
The procedures and methods of destruction are as follows:
ο Destruction procedures
- Information entered by users for membership registration, etc. is transferred to a separate database (or stored in a separate filing cabinet in the case of paper documents)
and stored for a certain period in accordance with internal policies and other relevant laws (see retention and use period), after which it is destroyed.
- Personal information transferred to a separate database will not be used for any other purpose, except as required by law.
ο Destruction methods
- Personal information stored in electronic file format is deleted using technical methods that prevent the records from being restored.

■ Provision of Personal Information
In principle, the Company does not provide users' personal information to third parties.
Exceptions are as follows:
- When the user has given prior consent
- When required by law, or when requested by an investigative agency in accordance with the procedures and methods prescribed by law for investigative purposes

■ Outsourcing of Collected Personal Information
The Company does not entrust the processing of users' personal information to external companies without the user's consent.
If outsourcing becomes necessary in the future,
the Company will notify users of the outsourcing recipient and the details of the outsourced work, and obtain prior consent where required.

■ Rights of Members and Legal Representatives and How to Exercise Them
Members and legal guardians may, at any time, view or correct the personal information of themselves or of children under the age of 14, and may request cancellation of membership.
To view or correct personal information of a member or a child under the age of 14, users may click on “Edit Personal Information” (or “Edit Member Information”, etc.),
and to cancel membership (withdraw consent), users may click “Withdraw Membership” and, after verification, directly view, correct, or delete their information.
Alternatively, users may contact the person in charge of personal information management by mail, phone, or e-mail, and the Company will promptly take action.
When a member requests correction of errors in personal information, the Company will not use or provide the relevant personal information until the correction is completed.
If incorrect personal information has already been provided to a third party, the Company will promptly notify the third party of the correction so that it may be applied.
Personal information that has been canceled or deleted at the request of a member or legal guardian will be processed in accordance with the “Retention and Use Period of Personal Information Collected by the Company”
and will not be used or accessed for any other purpose.

■ Installation, Operation, and Rejection of Automatic Personal Information Collection Devices
The Company uses cookies, which are small text files stored on a user’s device, in order to provide personalized and customized services to individual users.
ο Purpose of using cookies
- Counting visits and controlling popup display
ο How to reject cookie settings
- Users may refuse the installation of cookies. However, if cookies are rejected, certain functions such as popup control may not work properly.
(Settings method for Internet Explorer) Tools at the top of the web browser > Internet Options > Privacy > Block sites

■ Customer Service for Personal Information
The Company designates the following department and person in charge as the Personal Information Protection Officer
to protect customers’ personal information and handle complaints related to personal information:
Personal Information Protection Officer: CEO Shin Soon-nam
Representative Number: +82-50-6854-3385